Getting started with bookyoo
What to set up at the start for a smooth experience, then how to use every feature — from your first quote to getting paid.
Six steps to go from sign-up to your first payment.
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Step 1
Quick start
The essentials to create and send your first quote in under 5 minutes.
Account created -
Step 2
Set up your account
A one-time task, for documents that are complete, professional and compliant.
Profile complete -
Step 3
Create and send a quote
Two minutes, even from the job site — line items, photos, sent by secure link.
Quote sent -
Step 4
Online acceptance, with proof
Your client accepts in one click — and a time-stamped proof protects both parties.
Accepted, proof on file -
Step 5
Calendar and automatic reminders
Your appointments confirm themselves — and the client knows when you're on your way.
Confirmed without a call -
Step 6
The Messages console
All your client conversations in one place — emails, replies and photos.
No more scattered texts -
Step 7
Invoices, reminders and accounting
Invoice in one click — then bookyoo follows up politely for you and preps your books.
Paid, without chasing -
Step 8
Your data and security
Where your data lives, and how it's protected.
Data protected
Quick start
The essentials to create and send your first quote in under 5 minutes.
You don't need to set everything up to get going. Here's the shortest path:
- Sign in with Google, Microsoft or a magic link — no password to remember.
- Add your business: name, contact details, logo. This is what appears at the top of your documents.
- Create a quote: click “+ New quote” and let the wizard guide you, one step at a time.
- Send it: by email, by text message, or download the PDF to send it yourself.
Tip: everything can be changed later. Nothing is final — go ahead.
Learn more
What you need
Just an email address. No credit card for the trial, nothing to install: bookyoo runs right in your browser, on computer or phone.
Prefer to set things up first?
Take 10 minutes to fill in your settings (identity, taxes, currency, terms, payment methods). Your quotes and invoices will then be complete and compliant from the very first send. See Set up your account.
What's next?
Once your first quote is sent, you can track it (sent, viewed, accepted), convert it to an invoice in one click, then get paid. Each section of this guide covers one step.
Set up your account
A one-time task, for documents that are complete, professional and compliant.
Everything happens in Settings (left menu). Fill in, in order:
- Your business — name, display brand, contact details, logo.
- Country and taxes — pick your region: the right taxes (GST/QST, etc.) and currency apply automatically.
- Terms — a ready-to-use template is included; it's added to your quotes, already filled with your details.
Learn more
Your business identity
Enter your legal name, your trade name (the brand shown), your contact details and your logo. The account owner becomes the default signer: their name and title appear at the bottom of your quotes and invoices.
Country, taxes and currency
Choose your country and region: bookyoo automatically applies the right taxes and labels (GST/QST in Quebec, GST/HST elsewhere in Canada, etc.). Also set your currency and the default language of your documents, and enter your tax numbers if they apply.
Terms (Appendix A)
A ready-to-use terms template is included and added to your quotes, already filled with your details. On each document, a switch lets you include it or not. Pro lets you customize or import your own terms (link or file).
Payment methods (optional)
Add your payment link (Stripe, PayPal, Wise), an Interac transfer or an IBAN. bookyoo never touches the money: it simply displays your details, and your client pays you directly. Off by default — you decide.
Your team Business
Working solo? Nothing to do: you're the default signer. As a team, invite people and give each a role (administrator, quote creation, time tracking), and choose the default signer for your documents.
Service catalog Pro
Create your recurring services and products once (description, price, unit) to reuse them in one click on every quote — faster and consistent.
Create and send a quote
Two minutes, even from the job site — line items, photos, sent by secure link.
Click “+ New quote” and follow the steps:
- The client — type two letters and instant search finds them (or create them on the fly).
- The line items — your catalogue comes pre-filled for your trade; adjust quantities and prices freely.
- Photos — attach job-site photos straight from your phone.
- Send — your client gets an email with a secure link and the PDF.
Everything is saved automatically as you work, and you can then track the status: sent, viewed, accepted.
Tip: same contract over and over? Save it as a template.
Learn more
Language and compliance
Each document has its own language (French, English, Spanish) — independent from your account's. Your region's taxes apply automatically, and your terms or contract appendices are one toggle away.
Preview before sending
The PDF preview updates live: what you see is exactly what your client receives, logo and colours included.
What's next?
As soon as the client accepts (see Online acceptance), the quote converts to an invoice in one click.
Online acceptance, with proof
Your client accepts in one click — and a time-stamped proof protects both parties.
Your client opens the secure link, sees the full quote and clicks “I accept this quote”. That's it.
- Time-stamped proof — date, time and origin of the acceptance are recorded automatically.
- Stamped PDF — the document is marked “Accepted”: no ambiguity about which version was approved.
- You're notified instantly, and the status changes in your list.
An accepted quote converts to an invoice in one click — see Invoices.
Learn more
Is it as good as a signature?
Online acceptance is a recognized business practice: the client takes a deliberate action on a specific document, and bookyoo records the proof. For most service contracts it's stronger than an “OK” by text — and much faster than paper.
Does the client need an account?
No. The link they receive is signed and secure: no account, no password, and it expires on its own.
They have a question first?
They can reply directly — their answer lands in your Messages console.
Calendar and automatic reminders
Your appointments confirm themselves — and the client knows when you're on your way.
The Calendar tab shows your appointments by day, week or month. Creating one takes seconds: client, service, date — done.
- Automatic reminders — bookyoo writes to the client 7 days, 2 days and 1 day before, with an “I confirm” button.
- One-click confirmation — the status flips to “Confirmed” without you lifting a finger.
- “On my way” — on the day, one button tells the client you're leaving.
- Quick actions — call, directions, convert the appointment into a quote or an invoice.
Learn more
If the client reschedules or cancels
They do it from the reminder link, and you're alerted right away — no more wasted trips.
“My day” on the home screen
Every morning, the home screen shows today's appointments and the time of the first one — one tap opens the calendar.
After the appointment
Mark it completed: bookyoo can then ask your client for a Google review, at just the right moment.
With a team
An appointment can target a specific team member (great for salons and clinics) — everyone sees their own day.
Online booking
A public page under your brand where clients book on their own — even at night.
Your page bookyoo.io/b/your-name shows your services and your real availability. The client picks a slot, leaves their details — the appointment lands in your calendar with the reminder cycle already running.
- QR code included — stick it on the truck, the counter or your cards.
- Mobile number recommended — collected for upcoming text confirmations.
- No double booking — only your free slots are offered.
Learn more
Where to find your link and QR code
In Settings → Online booking: your public address, the downloadable QR code and the hours you offer.
Control what's bookable
Choose which services are offered online and your time windows; the rest of your calendar stays private.
With a team
The client can book with a specific member, if you offer it.
The Messages console
All your client conversations in one place — emails, replies and photos.
The Messages tab keeps one thread per client. Write to them: they get an email with a secure link and reply without creating an account — their answer lands in the thread.
- Photos in the conversation — yours and theirs, compressed automatically.
- Unread at a glance — badge on the home screen and in “To handle”.
- Internal notes — your memos in the thread, never visible to the client.
- Auto-refresh — the thread updates on its own, on both sides.
Learn more
When the client replies
You get an email alert, and the thread opens in one click from the home screen.
Everything flows through it
Important events are written to the thread too — like the “on my way” notice before an appointment. One history per client, from first contact to payment.
What about texting?
SMS is coming as an additional channel — conversations will stay in the same place.
The client portal
One link, no password: your client finds everything that concerns them.
From a conversation thread, the “Client portal” button copies a link to share. Under your brand, your client finds:
- their upcoming appointments;
- their quotes and invoices, with PDFs;
- a button to write to you — straight into your Messages console.
No account or password to manage: the link is enough.
Learn more
Link security
Each link is cryptographically signed and expires on its own; every email sent to the client carries a fresh one. The portal is read-only: no risky action is possible there.
Sending access again
Open the client's thread → “Client portal” → the link is copied, ready to paste.
Job-site photos
Attach photos to quotes, appointments and conversations — before/after included.
The photo button is everywhere it matters:
- On a quote — document the site; the client sees them with the document.
- On an appointment — before/after photos attached to the job.
- In a conversation — send them in the thread; the client can send some too.
Photos are compressed automatically — uploads stay fast, even from a job site with one bar of signal.
Learn more
Accepted formats
JPEG, PNG, WebP and HEIC (iPhone photos) — converted and optimized automatically.
Where are they stored?
On our servers in Canada, with the rest of your data, and served through secure links.
Document templates
Your standard contracts, reusable: start from a model instead of a blank page.
- Save — from a quote's editor: “Save as template”, give it a name.
- Reuse — when creating a quote: “From a template”, pick one, it's pre-filled.
A template keeps your line items, prices and terms — but never the client, dates or number: every document starts clean, dated today.
Learn more
When to use them
Seasonal maintenance, standard packages, your usual contract with its appendices: anything you sell more than once deserves a template.
Managing templates
Rename or delete them from the same “From a template” window.
Template or duplicate?
Duplicating copies ONE specific document (client included). A template is a reusable mould, without a client — that's the one for your standard contracts.
Invoices, reminders and accounting
Invoice in one click — then bookyoo follows up politely for you and preps your books.
Three ways to create an invoice, always pre-filled:
- From an accepted quote — one click, everything carries over (lines, client, taxes).
- After an appointment — the invoice comes pre-filled and stays editable before sending.
- From scratch — same editor as quotes.
Then bookyoo works for you:
- Automatic reminders at D+3 and D+10 while the invoice is unpaid — polite, in your name.
- Compliant numbering INV-YYYY-#### with no gaps, audit-ready.
- Accounting exports: QuickBooks, Sage, and a monthly tax summary for your returns.
Learn more
Marking an invoice paid
Open the invoice and change its status: reminders stop immediately and your stats update.
The tax summary
Month by month: pre-tax sales and taxes collected, calculated at the rates in effect on each invoice. Exactly what you need for your returns — or your accountant.
The exports
The Exports menu from your invoices: QuickBooks Online format (official columns), Sage 50 format, and the tax summary. Filterable by period.
Track your time
Log your hours by client, then turn them into an invoice.
In Time, enter your hours in a weekly grid, by client and activity. When you're ready, generate an invoice from your hours — amounts are calculated for you.
As a team, each person logs their time, and you get a payroll export per employee, ready for your payroll service.
Learn more
Logging your hours
In Time, a weekly grid lets you enter hours by client and activity, day by day. Totals add up automatically.
Invoicing time
Select the hours to bill and generate an invoice from time: the lines and amounts are created for you, ready to send.
As a team Business
Each member logs their time. You track hours per employee, with a cost rate and a billable rate per person, and generate a payroll export in the format used by payroll services (QC/CA).
Dashboard and exports
Your activity at a glance, and everything your accountant needs.
The dashboard Pro sums up your activity: quotes, invoices, revenue and time, over the last 30 days and over your fiscal year.
Need to hand over your numbers? Accounting exports (Excel/CSV by period) download in two clicks, ready for your accountant.
Learn more
What you see
- Your revenue and the number of quotes and invoices over the period.
- The pending quotes and unpaid invoices to follow up.
- The time logged, invoiced and still to invoice.
Choosing the period
Switch between the last 30 days and your fiscal year (whose end date you set in the settings). The numbers adjust automatically.
Working as a team
Invite colleagues, give them a role, and choose who signs.
Business Invite members by email and give each one a role:
- Administrator — full access to settings and the team.
- Quote creation — creates and sends quotes and invoices.
- Time tracking — logs their own hours.
You also choose the default signer for your documents.
Learn more
Inviting someone
In Team, enter the email and the role: the person receives an invitation and joins your account in one click, with no password to create.
Representatives and signer
Each eligible member can be a representative (the one whose name appears on the document). You set a default signer (★), changeable on each quote.
Who sees what
Sensitive information, like cost rates, stays hidden from members who don't need to see it.
Your data and security
Where your data lives, and how it's protected.
Your data is hosted in Canada and separated from other accounts. bookyoo is built to respect Law 25 (Quebec) and PIPEDA.
You sign in with Google, Microsoft or a magic link: no password to create or remember. And your data is backed up automatically.
Learn more
Hosted in Canada
Your data is hosted in Canada and isolated per account: no business sees another's data. bookyoo is built to respect Law 25 (Quebec) and PIPEDA, with numbering that meets Revenu Québec and CRA requirements.
Passwordless sign-in
You sign in with Google, Microsoft or a magic link sent to your email. Nothing to create, nothing to remember, and no password that could be stolen.
Automatic backups
Your data is backed up daily and can be restored if something goes wrong. You have nothing to manage.
Who sees what Business
As a team, each role only sees what concerns it. Cost rates, for example, stay hidden from members who don't need to view them.
Plans: which one to choose
Starter, Pro or Business — and what changes between them.
- Starter — to start solo: up to 5 clients, unlimited quotes and invoices, terms included, payment options on your invoices.
- Pro — the go-to plan: unlimited clients, catalog, time tracking, secure send link, custom terms, accounting exports, full dashboard.
- Business — for teams: up to 5 users with roles, team time tracking and payroll export, advanced branding, audit logs.
You start with a 7-day free trial, no credit card, and change plans anytime.
Learn more
How to choose?
Solo, with a few clients? Starter is enough. Want time tracking, secure sending and accounting exports? Pro. Managing a team and payroll? Business.
The website and the app always show the same prices, in your currency. Move up or down a plan whenever you like — no commitment.
Frequently asked questions
Short answers to the questions we get most.
Do my clients need to create an account?
No. They receive a PDF or a secure link, with nothing to install or create.
Does bookyoo collect payments?
No. bookyoo displays your payment details; your client pays you directly.
Can I change a document's language?
Yes. The document language is chosen per document, independently of the app's language.
Is my data safe?
Yes — hosted in Canada, isolated per account and backed up daily. See Your data and security.