Terms of service

1. Definitions

• “bookyoo”, “we”, “our service”: the online quote and invoice service available at app.bookyoo.io, operated by Quintin conseil numérique inc., a company incorporated in Québec.
• “You”, “the user”, “the customer”: the individual or legal entity that subscribes to or uses the service.
• “Tenant”: your isolated workspace in bookyoo, containing your quotes, invoices, clients and settings.
• “Customer Data”: all the information you enter into the service (quotes, invoices, contacts, etc.).

2. Acceptance of terms

By creating an account or using bookyoo, you agree to be bound by these terms. If you represent a company, you confirm you are authorized to bind that company.

If you do not agree with these terms, do not use the service. You can close your account at any time, free of charge.

3. Service description

bookyoo is a SaaS service that lets you:

• Create, customize and send quotes and invoices as PDF
• Convert accepted quotes into invoices with compliant sequential numbering
• Manage a service catalog and a customer database
• Track time spent on your projects (time tracking)
• Export your data for accounting purposes
• Depending on your plan: invite other users, configure roles, etc.

The service is provided “as is” and we work to continuously improve it. We do not guarantee 100% availability but target >99.5% monthly uptime.

4. Account and registration

To use bookyoo, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction)
• Provide a valid email address
• Authenticate via Microsoft, Google, or an email magic link

You are responsible for your account's security. In particular:

• Never share your magic link or your Microsoft/Google credentials with a third party
• Notify us immediately at security@bookyoo.io if you suspect unauthorized access
• For multi-user accounts (Business plan), the tenant owner is responsible for managing invitations and roles

5. Free trial

Every new account receives 7 days of free trial with full access to the Pro plan features. No credit card required.

At the end of the trial:

• If you choose a paid plan: you continue using the service without interruption
• If you choose nothing: your account moves to read-only mode. You retain access to your data for 90 days to export it, without being able to create new documents

6. Pricing and payment

Current prices are shown on the pricing page. Depending on your location, they appear in CAD, USD or EUR.

Payment terms:

• Credit card payment via Stripe (coming soon)
• Monthly or annual billing of your choice (annual = 2 months free)
• Local taxes (GST/HST in Canada, VAT in Europe, sales tax in the USA) are added per jurisdiction
• Tax receipt automatically sent after each payment

Plan changes: instant, prorated. You pay the difference (upgrade) or receive a credit (downgrade).

Refunds: no refunds on monthly periods already started. For annual subscriptions, prorated refund possible for unused months within 30 days of subscription.

7. Intellectual property

bookyoo's source code, design, brand, logo and domain name remain the exclusive property of Quintin conseil numérique inc. You may not:

• Reproduce, modify or redistribute the service's code or interfaces
• Reverse engineer
• Use the “bookyoo” brand without written authorization

The service is licensed to you as a non-exclusive, non-transferable license, for the duration of your subscription.

8. Your data belongs to you

All Customer Data (quotes, invoices, clients, etc.) you create in bookyoo remains your full and exclusive property. We have no rights over its commercial content.

We commit to:

• Never access your data for purposes other than operating and supporting the service
• Never use your data to train AI models
• Never sell or share your data with third parties
• Always let you export all your data (JSON or CSV format)

See our Privacy policy for details.

9. Acceptable use

You agree NOT to use bookyoo to:

• Issue fraudulent or unlawful invoices
• Store illegal, defamatory, or third-party-rights-infringing content
• Attempt to compromise the service's security or other users' accounts
• Conduct unauthorized scraping or automated mass extraction
• Resell access to third parties (except with explicit agreement for agency/integrator accounts)
• Send unsolicited emails (spam) using our sending services

In case of violation, we reserve the right to suspend or terminate your account without notice and without refund.

10. Limitation of liability

bookyoo is provided “as is” and “as available”. Within the limits permitted by law:

• Our total liability is limited to the amount you have paid us in the past 12 months
• We are not liable for indirect losses (lost revenue, customers, reputation)
• We are not responsible for the tax consequences of your filings — your invoices remain your legal responsibility
• We perform backups but you remain responsible for regularly exporting your critical data

This limitation does not apply in cases of gross negligence, fraud, or intentional breach of our contractual obligations.

11. Termination

By you

You can close your account at any time from Settings → Subscription → Close my account. Your data remains recoverable for 90 days, then is permanently deleted. No termination fees.

By us

We may suspend or terminate your account in the following cases:

• Non-payment of an invoice after reminder
• Violation of these terms or our acceptable use policy
• Request from a competent judicial authority
• Service discontinuation (with at least 90 days' notice and the ability to export your data)

12. Governing law and jurisdiction

These terms are governed by the laws of the Province of Québec and applicable federal Canadian laws. Any dispute will be subject to the exclusive jurisdiction of the courts of the district of Montréal, Québec.

If you are a consumer (not a professional) residing in the European Union, you additionally benefit from the mandatory protections of your country of residence's law (notably GDPR rights).

13. Modifications

We may modify these terms at any time. For material changes, we will notify you by email at least 30 days before they take effect. If you disagree, you can close your account before that date free of charge.

The date at the top of this document always indicates the version in force. Previous versions are available on request at legal@bookyoo.io.

Contact

For any question about these terms:

• Legal: legal@bookyoo.io
• Postal address: Quintin conseil numérique inc. · 800, rue du Square-Victoria, bureau 2624, Montréal (Québec) H3C 0B4, Canada · NEQ 1170089164